Platform
One platform. Every operation.
Vorrex is a single system covering garment tracking, compliance enforcement, wearer protection, logistics, and client self-service. Every module is built for fire service PPE laundries — not adapted from generic inventory software.
Modules
The platform
Each pillar groups the modules that run a specific part of your operation. Together they cover every step from goods-in to dispatch — and every compliance obligation in between.
All capabilities
Everything at a glance
A full set of modules covering every operation in a fire service PPE laundry. Each one built from scratch for this industry — not adapted from generic software.
Organisation
- •Multi-plant hierarchy
- •Zone management
- •Shift scheduling
- •Capability matrix
Garments
- •Scan a garment at any station — barcode today, RFID when you're ready
- •Every jacket tracked from first issue to the moment it's condemned
- •Permanent record of every wash, inspection, and status change — nothing can be altered
- •Wash count enforced automatically — the system condemns at the limit, not when someone remembers
Clients
- •Contract terms, entitlements, and pricing all configured once
- •Entitlement templates — define the PPE set, every new wearer inherits it
- •Billing cycles run automatically from actual processing data
- •SLA deadlines tracked per client — the system alerts before a breach, not after
Wearers
- •Every firefighter has their own PPE record — what they've been issued, what they need
- •Sizing records with alerts when measurements fall outside expected range
- •4-watch rota modelled — the system knows who is on duty, not just who is registered
- •Size changes and leaver returns handled by workflow — no manual chasing
- •Full coverage history: every garment that wearer has ever had
Wash
- •Temperature and chemistry recorded per batch — ISO 15797 compliance built in
- •Garments automatically batched by fabric type and programme requirement
- •Priority queue routes the right garments first — urgent replacements ahead of routine processing
- •Machine scheduling combines compatible loads to maximise throughput
- •Consumables deducted automatically and restocked when stock falls below threshold
- •Chemical usage logged per batch — every wash auditable
Inspection
- •Guided checklist per product type — jackets, trousers, hoods, gloves, helmets, boots
- •Hard-fail items condemn automatically — the inspector cannot override, neither can the manager
- •Body map shows where defects were marked last time — inspectors see deterioration patterns at a glance
- •Defect photos taken, annotated, and permanently attached to the inspection record
- •Inspection timer measures throughput per operator — fast inspectors flagged as a quality risk, slow ones as a training need
- •Scan a container, inspect the contents — no individual garment hunting
Repair
- •Repair orders include the body map from inspection — the repairer knows exactly what to fix
- •Patch size limits enforced per ISO 23616 — repairs outside tolerance rejected
- •Before and after photos captured and stored permanently with the repair record
- •Every repaired garment goes back through inspection before it can be issued — no shortcuts
Compliance
- •14 rules checked on every scan, every day, every hour — not in a monthly review
- •Non-compliant garments blocked at dispatch — they cannot leave the plant
- •ISO 23616 layer tracking ensures structural jackets and trousers are paired and validated together
- •HTM 01-04 decontamination wash validated before any garment returns to service
- •Non-conformances raised, investigated, and closed with root cause on record
- •SLA deadlines calculated in business hours — no false breaches over weekends
Protection
- •Coverage checked on every scan, every shift, every hour — three layers with no gaps
- •Pipeline-aware: the system knows a garment is in wash and accounts for it — no unnecessary replacement orders
- •Pick order equalises wear across the wearer's PPE set — no one jacket taking all the cycles
- •Loaner PPE issued immediately when a garment is condemned — 14-day auto-expiry so nothing goes missing
- •Personal bundles packed and labelled per wearer — right kit to the right person every time
- •Emergency SMS to the H&S officer the moment a wearer has zero compliant PPE on shift
Decontamination
- •Soot, chemical, biological, radiological, or unknown — each type routes to the correct treatment
- •Treatment pathway assigned at assessment — garment cannot skip any stage
- •Pre and post-treatment photos stored permanently — full decon record for any audit
- •Quarantine maintained until the validated wash is recorded — no garment returns early
Logistics
- •Route planning runs on your own servers — no third-party fees, no usage caps
- •Time windows per site — the system builds routes that fit your clients' collection schedules
- •Vorrex Go works offline — scans, signatures, and photos queue until signal returns
- •E-signature, GPS, and photo captured at delivery — dispute-proof proof of delivery
- •Manifest reconciliation at goods-in — variances flagged before the driver leaves
- •Emergency courier dispatched automatically when the Protection Engine detects a zero-coverage situation
Containers
- •Slings, rails, cages, and trolleys all tracked through every zone
- •Zone-to-zone routing with staging — the system knows where every container should be
- •Capacity limits enforced — no overloading, auto-released when empty
- •Consignments built from container scans — collection to delivery fully linked
Portal
- •60-page compliance pack in seconds — H&S managers generate it themselves, no request to the laundry
- •Traffic-light coverage grid — green means every wearer has a full compliant set, right now
- •Starters and leavers handled in the portal — entitlements updated immediately
- •Inspection records and certificates visible to fire brigade H&S teams at any time
- •Coverage, condemnation, and wash compliance reports available for download
Helpdesk
- •Firefighters raise issues directly from Vorrex Me — missing kit, damage, wrong size, late delivery
- •Four priority tiers with enforced response deadlines — 2 hours for urgent, 72 hours for low
- •Conversation threads with photo attachments — every interaction on record
- •Pre-written responses for common issues — consistent communication, faster resolution
Orchestration
- •Command Centre shows every zone in real time — goods in, wash, inspection, dispatch, all at once
- •Smart work queue tells each operator exactly what to do next — no supervisor walking the floor
- •Dwell time alerts fire before a bottleneck becomes an SLA breach
- •Shift handover summaries mean nothing falls through the cracks between teams
- •SLA breach predictor flags at-risk deliveries hours before the client notices
- •Multi-plant view for group managers — every site on one dashboard
- •30 document types and 14 label formats — compliance packs, dispatch notes, inspection certificates, bin labels
- •Thermal printers print automatically — intake scan, inspection pass, dispatch. No manual trigger
- •QR codes on garment labels — auditors scan and see the full compliance history, no login required
- •Admin print queue for reprints — nothing lost if a label jams
Workflow
- •Build garment routing rules visually — no code, no developers, no tickets
- •Six points in the lifecycle where rules can fire: intake, post-wash, inspection, repair, pick, reproof
- •Conditions use plain logic — if product type is jacket AND wash count is over 150, then route to inspection
- •Every version tracked — see who changed what and when, roll back in one click
- •Test a workflow against real garment data before it goes live — no surprises
- •Start from a template for common scenarios rather than from a blank canvas
Warehouse
- •Three-level storage: aisle, shelf, bin — every garment has a known address
- •After processing, the system tells the operator which bin to use — no decisions, just a scan to confirm
- •Pick lists sorted by physical location — operators follow the route, no backtracking
- •Cycle counts reconcile expected vs actual — variances flagged immediately, not at year-end
- •Zone occupancy view shows where capacity is running low before it causes a delay
- •Bin labels printed directly — scan to confirm putaway or pick, no manual entry
HR & Training
- •Operators clock in and out at their station — overtime calculated automatically, no manual timesheets
- •Absence patterns scored automatically — frequent short-term absences surfaced before they become a problem
- •Holiday entitlements tracked with carry-forward — no manual calculations at year-end
- •Training certifications tracked with expiry dates — operators blocked from tasks they're no longer certified for
- •Manager hierarchy gives supervisors their team view and nothing outside it
- •Throughput and accuracy measured per operator — training needs identified from data, not guesswork
Agency
- •Agency bookings managed from request to completion in one place
- •Hourly rate and total cost tracked per booking — no spreadsheet reconciliation
- •Permanent vs agency cost comparison — see what each shift is actually costing
- •Shift coverage planning shows which zones are covered and which need agency fill
Yard
- •Dock doors tracked — inbound, outbound, general, with real-time status and no double-booking
- •Every yard visit logged from check-in to check-out — driver identified, dock assigned
- •Dwell time tracked automatically — vehicles that overstay are flagged
- •Vehicle and driver registered on arrival — full record of who was on-site and when
Maintenance & OEE
- •Machine availability, performance, and quality tracked per shift — know your OEE without compiling it manually
- •Timeline view shows every machine's history — downtime, maintenance, active cycles
- •Planned maintenance schedules with alerts before tasks are overdue — no missed services
- •Downtime logged and attributed — find which machine is costing you throughput
NCR & Quality
- •Non-conformances raised immediately when a quality issue is found — not logged retrospectively
- •Root cause recorded against every NCR — patterns visible across issues and inspectors
- •Corrective actions tracked to completion — nothing marked closed until the fix is confirmed
- •PDF reports for clients and internal review, with quality trend data over time
Billing
- •Per-garment, per-wearer, or per-service — each contract priced the way your client agreement specifies
- •Invoices generated automatically from actual processing data — no manual collation
- •Credit notes for returns, adjustments, and disputed charges, with full audit trail
- •UK VAT calculated automatically — standard, reduced, and zero-rated items configured per product
- •Every invoice moves through a tracked lifecycle — draft, approved, sent, paid, overdue, cancelled
Open Data
- •Your data lives in a standard PostgreSQL database on your own server — query it directly
- •CSV import for garments, wearers and clients; PDF export for packs, certificates and invoices
- •Data export at any time, in standard formats — no proprietary lock-in
- •Standard scanners and Zebra label printers — no proprietary hardware
See the full platform in action.
45 minutes with real data. We walk through every pillar with your specific operation in mind.