Platform
One platform. Every operation.
Vorrex is a single system covering garment tracking, compliance enforcement, wearer protection, logistics, and client self-service. Every module is built for fire service PPE laundries — not adapted from generic inventory software.
Modules
The platform
Each pillar groups the modules that run a specific part of your operation. Together they cover every step from goods-in to dispatch — and every compliance obligation in between.
All capabilities
Everything at a glance
A full set of modules covering every operation in a fire service PPE laundry. Each one built from scratch for this industry — not adapted from generic software.
Organisation
- •Multi-plant hierarchy
- •Zone management
- •Shift scheduling
- •Capability matrix
Garments
- •Scan a garment at any station — barcode today, RFID when you're ready
- •Every jacket tracked from first issue to the moment it's condemned
- •Permanent record of every wash, inspection, and status change — nothing can be altered
- •Wash count enforced automatically — the system condemns at the limit, not when someone remembers
Clients
- •Contract terms, entitlements, and pricing all configured once
- •Entitlement templates — define the PPE set, every new wearer inherits it
- •Billing cycles run automatically from actual processing data
- •SLA deadlines tracked per client — the system alerts before a breach, not after
Wearers
- •Every firefighter has their own PPE record — what they've been issued, what they need
- •Sizing records with alerts when measurements fall outside expected range
- •4-watch rota modelled — the system knows who is on duty, not just who is registered
- •Size changes and leaver returns handled by workflow — no manual chasing
- •Full coverage history: every garment that wearer has ever had
Wash
- •Temperature and chemistry recorded per batch — ISO 15797 compliance built in
- •Garments automatically batched by fabric type and programme requirement
- •Priority queue routes the right garments first — urgent replacements ahead of routine processing
- •Machine scheduling combines compatible loads to maximise throughput
- •Consumables deducted automatically and restocked when stock falls below threshold
- •Chemical usage logged per batch — every wash auditable
Inspection
- •Guided checklist per product type — jackets, trousers, hoods, gloves, helmets, boots
- •Hard-fail items condemn automatically — the inspector cannot override, neither can the manager
- •Body map shows where defects were marked last time — inspectors see deterioration patterns at a glance
- •Defect photos taken, annotated, and permanently attached to the inspection record
- •Inspection timer measures throughput per operator — fast inspectors flagged as a quality risk, slow ones as a training need
- •Scan a container, inspect the contents — no individual garment hunting
Repair
- •Repair orders include the body map from inspection — the repairer knows exactly what to fix
- •Patch size limits enforced per ISO 23616 — repairs outside tolerance rejected
- •Before and after photos captured and stored permanently with the repair record
- •Every repaired garment goes back through inspection before it can be issued — no shortcuts
Compliance
- •14 rules checked on every scan, every day, every hour — not in a monthly review
- •Non-compliant garments blocked at dispatch — they cannot leave the plant
- •ISO 23616 layer tracking ensures structural jackets and trousers are paired and validated together
- •HTM 01-04 decontamination wash validated before any garment returns to service
- •Non-conformances raised, investigated, and closed with root cause on record
- •SLA deadlines calculated in business hours — no false breaches over weekends
Protection
- •Coverage checked on every scan, every shift, every hour — three layers with no gaps
- •Pipeline-aware: the system knows a garment is in wash and accounts for it — no unnecessary replacement orders
- •Pick order equalises wear across the wearer's PPE set — no one jacket taking all the cycles
- •Loaner PPE issued immediately when a garment is condemned — 14-day auto-expiry so nothing goes missing
- •Personal bundles packed and labelled per wearer — right kit to the right person every time
- •Emergency SMS to the H&S officer the moment a wearer has zero compliant PPE on shift
Decontamination
- •Soot, chemical, biological, radiological, or unknown — each type routes to the correct treatment
- •Treatment pathway assigned at assessment — garment cannot skip any stage
- •Pre and post-treatment photos stored permanently — full decon record for any audit
- •Quarantine maintained until the validated wash is recorded — no garment returns early
Logistics
- •Route planning runs on your own servers — no third-party fees, no usage caps
- •Time windows per site — the system builds routes that fit your clients' collection schedules
- •Vorrex Go works offline — scans, signatures, and photos queue until signal returns
- •E-signature, GPS, and photo captured at delivery — dispute-proof proof of delivery
- •Manifest reconciliation at goods-in — variances flagged before the driver leaves
- •Emergency courier dispatched automatically when the Protection Engine detects a zero-coverage situation
Containers
- •Slings, rails, cages, and trolleys all tracked through every zone
- •Zone-to-zone routing with staging — the system knows where every container should be
- •Capacity limits enforced — no overloading, auto-released when empty
- •Consignments built from container scans — collection to delivery fully linked
Portal
- •60-page compliance pack in seconds — H&S managers generate it themselves, no request to the laundry
- •Traffic-light coverage grid — green means every wearer has a full compliant set, right now
- •Starters and leavers handled in the portal — entitlements updated immediately
- •Inspection records and certificates visible to fire brigade H&S teams at any time
- •Coverage, condemnation, and wash compliance reports available for download
Helpdesk
- •Firefighters raise issues directly from Vorrex Me — missing kit, damage, wrong size, late delivery
- •Four priority tiers with enforced response deadlines — 2 hours for urgent, 72 hours for low
- •Conversation threads with photo attachments — every interaction on record
- •Pre-written responses for common issues — consistent communication, faster resolution
Orchestration
- •Command Centre shows every zone in real time — goods in, wash, inspection, dispatch, all at once
- •Smart work queue tells each operator exactly what to do next — no supervisor walking the floor
- •Dwell time alerts fire before a bottleneck becomes an SLA breach
- •Shift handover summaries mean nothing falls through the cracks between teams
- •SLA breach predictor flags at-risk deliveries hours before the client notices
- •Multi-plant view for group managers — every site on one dashboard
- •30 document types and 14 label formats — compliance packs, dispatch notes, inspection certificates, bin labels
- •Thermal printers print automatically — intake scan, inspection pass, dispatch. No manual trigger
- •QR codes on garment labels — auditors scan and see the full compliance history, no login required
- •Admin print queue for reprints — nothing lost if a label jams
Workflow
- •Build garment routing rules visually — no code, no developers, no tickets
- •Six points in the lifecycle where rules can fire: intake, post-wash, inspection, repair, pick, reproof
- •Conditions use plain logic — if product type is jacket AND wash count is over 150, then route to inspection
- •Every version tracked — see who changed what and when, roll back in one click
- •Test a workflow against real garment data before it goes live — no surprises
- •Start from a template for common scenarios rather than from a blank canvas
Warehouse
- •Three-level storage: aisle, shelf, bin — every garment has a known address
- •After processing, the system tells the operator which bin to use — no decisions, just a scan to confirm
- •Pick lists sorted by physical location — operators follow the route, no backtracking
- •Cycle counts reconcile expected vs actual — variances flagged immediately, not at year-end
- •Zone occupancy view shows where capacity is running low before it causes a delay
- •Bin labels printed directly — scan to confirm putaway or pick, no manual entry
HR & Training
- •Operators clock in and out at their station — overtime calculated automatically, no manual timesheets
- •Absence patterns scored automatically — frequent short-term absences surfaced before they become a problem
- •Holiday entitlements tracked with carry-forward — no manual calculations at year-end
- •Training certifications tracked with expiry dates — operators blocked from tasks they're no longer certified for
- •Manager hierarchy gives supervisors their team view and nothing outside it
- •Throughput and accuracy measured per operator — training needs identified from data, not guesswork
Agency
- •Agency bookings managed from request to completion in one place
- •Hourly rate and total cost tracked per booking — no spreadsheet reconciliation
- •Permanent vs agency cost comparison — see what each shift is actually costing
- •Shift coverage planning shows which zones are covered and which need agency fill
Yard
- •Dock doors tracked — inbound, outbound, general, with real-time status and no double-booking
- •Every yard visit logged from check-in to check-out — driver identified, dock assigned
- •Dwell time tracked automatically — vehicles that overstay are flagged
- •Vehicle and driver registered on arrival — full record of who was on-site and when
Maintenance & OEE
- •Machine availability, performance, and quality tracked per shift — know your OEE without compiling it manually
- •Timeline view shows every machine's history — downtime, maintenance, active cycles
- •Planned maintenance schedules with alerts before tasks are overdue — no missed services
- •Downtime logged and attributed — find which machine is costing you throughput
NCR & Quality
- •Non-conformances raised immediately when a quality issue is found — not logged retrospectively
- •Root cause recorded against every NCR — patterns visible across issues and inspectors
- •Corrective actions tracked to completion — nothing marked closed until the fix is confirmed
- •PDF reports for clients and internal review, with quality trend data over time
Billing
- •Per-garment, per-wearer, or per-service — each contract priced the way your client agreement specifies
- •Invoices generated automatically from actual processing data — no manual collation
- •Credit notes for returns, adjustments, and disputed charges, with full audit trail
- •UK VAT calculated automatically — standard, reduced, and zero-rated items configured per product
- •Every invoice moves through a tracked lifecycle — draft, approved, sent, paid, overdue, cancelled
Open Integration
- •Full programmatic access to garment, wearer, wash, inspection, and compliance data
- •Webhook notifications — your systems get notified the moment a lifecycle event happens
- •Data export at any time, in standard formats — no proprietary lock-in
- •Connect to your existing ERP, HR, or accounting platform without custom development
See the full platform in action.
45 minutes with real data. We walk through every pillar with your specific operation in mind.