Compliance visibility for your H&S team.

Vorrex Portal is a separate application with its own login. H&S managers see only their wearers, their garments, their compliance status. No access to other clients. No access to plant operations.

The traffic-light coverage grid shows every wearer at a glance. Green means fully covered — every product entitlement met with compliant fire kit. Amber means a gap is approaching — a garment nearing wash life or an inspection due. Red means the wearer is not fully covered right now.

Drill into any wearer to see exactly what is missing, why, and when it will be resolved. No calls to the laundry. No email requests. Check compliance at any time, from any device.

Vorrex Me is an installable app that requires no app store download. Firefighters access it from their phone browser and add it to their home screen in seconds.

Each wearer sees their personal fire kit status: which garments are assigned, when each was last washed and inspected, and whether their set is compliant. Traffic-light indicators match the client portal — green, amber, red.

Wearers can raise helpdesk tickets directly from the app — report damage, request a size change, flag a missing item. Every ticket is logged, tracked, and visible to the client H&S manager on the portal.

When a garment is condemned and a replacement order is raised, the H&S manager can review and approve it before dispatch. The COPE (Client Order Process Engine) workflow gives clients control over replacement spend without slowing down urgent orders.

The H&S manager sees the condemned garment, the reason for condemnation, the proposed replacement, and the cost. They approve, query, or reject. Approved orders move to pick and dispatch. Queried orders are returned to the laundry with a note. Urgent replacements — zero-coverage situations — bypass approval and dispatch immediately.

Fire services operate on a 4-watch rotation — Red, Blue, Green, and White. Vorrex models the full watch pattern: crew membership, shift calculation, and handover timing. The portal shows coverage for the watch that is currently on duty, not just a static list of all wearers.

When an H&S manager opens the coverage grid, they see the on-shift watch highlighted first. Coverage gaps for on-duty firefighters are prioritised over gaps for watches that are stood down. The Protection Engine uses the same watch calendar — urgent alerts only fire for wearers who are actually on shift.

Watch assignments are managed in the portal. When a firefighter moves between watches or a new crew member joins, the H&S manager updates the assignment and the system recalculates coverage immediately.

Every wearer's garments are grouped into a personal bundle — labelled with their name and station. This is not pool stock distributed at random. Each bundle contains the exact garments allocated to that wearer, packed together for direct handover.

The bundle system ensures the right kit goes to the right person every time. No sorting at the fire station. No confusion over whose jacket is whose. The wearer receives their personal set, ready to go.

Bundle status is visible in the portal. H&S managers can see which bundles are in transit, which have been delivered, and which are awaiting processing at the laundry.