Billing
Zero invoice disputes. Every charge traces to a lifecycle event.
No manual data entry. No spreadsheet reconciliation. Every invoice line links to actual processing records — garments washed, inspected, repaired, delivered. Three pricing models, automated batch runs, credit notes, and UK VAT. When a client queries a charge, you show them the lifecycle event. Dispute over.
Invoice engine
Six-status lifecycle. Full audit trail.
Every invoice moves through a defined lifecycle: Draft, Approved, Sent, Paid, Overdue, Cancelled. Each transition is logged. No invoice leaves the system without explicit approval.
Line items are pulled from actual garment processing data — washes completed, replacements dispatched, repairs performed. Nothing is estimated or manually entered. The invoice reflects exactly what happened.
Automatic generation from contract terms means invoices are created on schedule without manual intervention. Review, approve, and send — or let the system handle the cycle end to end.
Pricing models
Three models. Configurable per contract.
Every contract can use a different pricing model — or combine them. The system calculates charges based on the model configured for each contract, using actual processing data as the source.
Batch billing
One click. Every contract. Every cycle.
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VAT & tax
UK VAT built in. Tax-inclusive and tax-exclusive pricing.
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FAQ
Common questions
What billing models does Vorrex support?
Vorrex supports per-garment, per-wash, per-wearer, and fixed-fee contract structures. Multiple price lists can exist per contract, with effective date ranges for rate changes. Billing rates are database-driven and configurable in Vorrex Manager without code changes.
How does Vorrex generate invoices?
Billable events are captured automatically as garments move through the wash cycle. At billing run time, Vorrex aggregates events by contract, applies the correct price list, and generates an invoice. Invoices can be exported in Xero-compatible CSV format from the Export Centre in Vorrex Manager.
Can Vorrex handle VAT and tax calculations?
Yes. VAT rates are configurable per price list and contract. The billing engine applies the correct rate at event capture time. Tax breakdowns appear on invoice exports. The Export Centre produces Xero-compatible CSV files that map to the correct nominal codes.
How does batch billing work for multiple fire service clients?
Vorrex runs billing across all active contracts at once from a single batch run trigger in Vorrex Manager. Each client receives a separate invoice. The billing run logs every event included so the calculation is fully auditable. Failed runs can be re-run without double-counting.
Related reading
See it on your data, or start with the checklist.
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