Every zone. Every operator. One screen.

The Command Centre shows every zone in the plant — goods in, sort bench, wash hall, dryers, inspection, clean stock, dispatch. Each zone displays the current container count, operator assignments, and a colour-coded status indicator.

Green means the zone is operating within capacity. Amber means containers are queuing beyond the target dwell time. Red means the zone needs attention — a bottleneck, an unattended station, or a compliance breach.

Container locations update as operators scan at each zone transition. No manual reporting. No whiteboards. The dashboard reflects reality, not what someone remembered to write down.

The work queue assigns tasks to operators based on their role, zone access, current capacity, and task priority. An inspector at the inspection zone sees only the garments queued for inspection, in priority order.

Emergency replacements — garments flagged by the Wearer Protection Engine — appear at the top of the queue. SLA-critical items are prioritised over routine processing. The operator does not need to know why. They work the queue top to bottom.

A new operator and a ten-year veteran see the same queue. Neither decides the order. The system enforces throughput priorities that no individual can override.

The Command Centre surfaces alerts as they happen. No batch reporting. A compliance breach — a garment passing inspection when it should have been condemned — triggers an immediate alert.

SLA warnings fire when a client's turnaround time is at risk. Stock triggers fire when buffer inventory for a product type drops below the configured threshold. Both appear on the dashboard and push to the ops manager via SMS.

The dashboard auto-refreshes. Alerts are not dismissed by reading them — they require an action or acknowledgement. Every alert is logged as an immutable event in the audit trail.

Overdue inspections. Missing garments. Temperature deviations. SLA risks. Condemned garments awaiting disposal. Unreconciled goods-in variances. Every exception the system detects appears in a single, prioritised view.

Exceptions are not informational — each one requires an action or acknowledgement. They cannot be dismissed by reading them. An ops manager either resolves the exception or records a reason code. Every interaction is logged in the audit trail.

The system calculates how long every garment dwells in each zone. Wash hall, quarantine, inspection, clean stock — every zone has a configurable dwell threshold. If a batch sits in the wash zone longer than expected, the Command Centre flags it immediately.

Dwell checks run every 15 minutes. Every active garment is checked against the threshold for its current zone. Breaches generate alerts on the dashboard and push to the ops manager — before bottlenecks cascade into SLA breaches.

Quarantine dwell is tracked separately. Garments held for contamination assessment or pending disposal have their own thresholds. If a garment sits in quarantine beyond the limit, it surfaces as an exception requiring action. Nothing sits forgotten.

After 60 seconds of inactivity, the plant floor interface transitions to a zone summary overlay. Live throughput per zone, queue depths, and alert counts — displayed at a glance on the ops office screen. Think digital signage, built into the platform.

The idle screen is not a screensaver. It is a real-time operational display. Throughput numbers update live. Alert counts reflect the current state. If a zone goes red, the idle screen shows it immediately — even if nobody is actively working at the terminal.

When an operator touches the screen or scans a barcode, the idle overlay dismisses instantly and returns to the active interface. No login required. No delay. The idle screen is a view mode, not a separate application.